Common Cell Phone Monitoring Software Issues And How to Fix Them

Cell phone monitoring software, considering how easy it is to install and use, is practically magic. But like all kinds of software, even cell phone monitoring software has technical issues once in a while.

Luckily, anyone can solve some of the more basic issues that may come up, even if you barely know the difference between an iPhone and an Android. We’re covering some of the most common issues you might come across, although cell phone monitoring software usually doesn’t give anyone who installs it any issues. Here’s what to do when things go array.

I Can’t Install it On My iPhone

So you just purchased a spy on phone software license. But you can’t quite figure out how to install it on your child’s iPhone. You’ve tried everything. You’ve hunted through the Apple App Store, you’re desperately Googling for answers.

But first, here’s something you’ll want to consider. Did you actually jail break the phone? If you’re not sure what that means, we’re pretty sure the answer is no.

Due to security features on Apple devices, you can’t install monitoring software on an iPhone without jailbreaking it. Jailbreaking your iPhone, however, is a very simple process. You’ll just need to download the program Pangu 9 onto your computer and follow Pangu’s instructions on how to complete the process on your phone.

My GPS Logs Aren’t Being Inserted

One of the best, most popular features available with most cell phone monitoring software programs is its ability to log a cell phone’s GPS location. But this doesn’t always work as intended. If you find that your GPS logs aren’t being inserted or properly recorded, consider the device that you’re using the software on and your cell phone provider. Does your phone have the ability to use location services? If so you’re good to go. If not, you’ll want to consider upgrading to a different phone. Another thing to consider is whether or not your mobile provider charges for using location services. If this is the case, you probably won’t be able to use cell phone monitoring software to its full capacity on your child’s phone and should consider changing providers if you wish to do so.

I Lost My Download

For whatever reason, you may need to redownload the software onto the target phone. Always make sure you’ve got your product information handy, as well as your user login and password when applicable. Most spy text app software manufacturers should be happy to let you redownload the software without needing to purchase an additional license key. So no worries. Nothing is truly lost forever. Your money was well spent.

My Device Isn’t Compatible

You’ll want to be careful about what phone you’re trying to download monitoring software onto. Not all phones are compatible. If you’re trying to install monitoring software onto an iPhone, make sure you’re using a phone that’s running iOS 3.1.3 or later. For Androids, you’ll need to ensure that you’re running OS 2.3 to 4.4.3. If this isn’t the case, update your operating system or replace your phone with a more current model.

Additional Questions

All the spy cell phone text messages software companies offer extensive customer support. So never fear if your issue runs deeper than anything we’ve covered in this blog. Just get in touch with the customer support team of the software you’re running if you have any problems with your software.

With all that in mind, you should have a better handle on how to use cell phone monitoring software. Just be mindful in the future about any technical issues and you’ll be good to do.